Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space

This mixed methods study investigated how value is created in the physical retail space and how the customer experience is influenced by digital technology. A cross-sectional survey, with both qualitative and quantitative components, was distributed across a heterogeneous sample of 832 customers. The results revealed an overarching model comprised of three interrelated clusters: customer, service provider, and digital technology. We propose that this model can be understood as a valuescape, where customers' specific goals, needs, and desires drive them to interact and co-create value with service providers in the physical retail space, with digital technology either enhancing or disrupting this value co-creation process. The results also show that the importance of aligning digital solutions with customers’ drives increases at the same pace as reliance on technology. The findings offer guidelines on how to utilize digitalization to leverage customer experiences and thus strengthen the attractiveness of physical retail spaces.     

Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands

This study unravels the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands by investigating a multi-step model linking these two variables, in which emotional attachment and relational quality constructs (i.e., brand satisfaction, brand trust, and brand commitment) act as a bridge, while customer involvement acts as a moderator. Based on a self-administered survey dataset of 249 international tourists who are customers of luxury hotel brands, partial least square structural equation modeling (PLS-SEM) is used to test the hypotheses. The results indicate that all proposed hypotheses are supported. As such, this study discovers and clarifies the nature and dynamic mechanism underpinning the co-creation and reciprocation process of customer engagement with luxury hotels. In particular, the positive service experience is found to contribute to customer engagement via emotional attachment and relational marketing. Furthermore, the moderating role of customer involvement in the luxury hotel setting is confirmed.     

Does Investor Sentiment Affect the Value Relevance of Accounting Information?

We investigate whether investor sentiment affects the relationships between accounting variables and contemporaneous stock returns. Using price-relevant accounting variables identified by Chen and Zhang (2007) and the investor sentiment index constructed by Baker and Wurgler (2006), we find that the value relevance of accounting variables is collectively lower in high sentiment periods than in low sentiment periods. More importantly, earnings yield appears to be more related to contemporaneous stock returns in high sentiment periods, while other accounting variables are more related to stock returns in low sentiment periods. The effect of investor sentiment on the value relevance of accounting information is stronger for firms that are more difficult to value and to arbitrage.     

超声波技术在食品检测中的应用

超声波技术因其具备适应性强、操作简单、设备投资低等优势而被广泛应用于食品检测领域。本文介绍了超声波技术检测食品的原理和在食品检测中的应用价值,并详细阐述了该技术在食品检测中的具体应用,为超声波技术更好的应用于食品检测领域提供参考。     

会计信息价值相关性研究:国外文献评述

全面梳理会计信息价值相关性研究文献,系统评价盈余公告反应研究和会计信息估值研究成果。得出结论:现有盈余公告反应研究的主要观点是,影响盈余公告向市场传递未预期盈余信息大小的主要因素为信息披露前的环境特征,影响盈余信息含量的主要因素为未预期盈余持续性;现有关于会计信息估值的研究主要是以财务比率对未来盈利的预测能力的质量驱动研究和主要基于具体的估值模型的价值驱动研究。未来的研究应在特殊情景、估值模型的拓展以及更新研究方法方面作出努力。     

Disruptive framing in value creation and price setting: Transforming value with strategic frames of reference

Framing in business is frequently found in the digital economy with dramatic and innovative new products and disruptive value propositions. However, framing in business is not an exclusively digital economic strategy. Creating or revising frames of reference, value propositions, and pricing based on either new or newly framed offerings is a basic strategy skill that brings new differential value creation to customers and new price-setting models to firms. In this article, I define framing and explain its influence on managerial cognition as well as its application to value-based marketing and price setting. Using economic value theory and behavioral economics, I propose steps managers and decision makers can take in an effort to achieve framing innovation as a way to leverage the disruptive competitive advantages that flow from strategic frames of reference in the marketplace.     

Board faultlines and the value of cash holdings: Evidence from Chinese listed companies

Faultlines can affect a board of director’s effectiveness in supervising senior managers, which in turn affects the value of a company’s cash holdings. Based on sample data from Chinese A-share listed companies from 2004 to 2016, we examine the relationship between board faultlines and the value of cash holdings. The empirical results indicate that board faultlines have a significant inhibitory effect on cash holding value. This inhibitory effect is stronger for board faultlines resulting from deep-level attributes. Furthermore, the inhibitory effect of board faultlines is stronger in state-owned enterprises (SOEs) than in non-SOEs. As an important governance mechanism, management shareholdings can reduce agency costs and mitigate the negative impact of board fissures on cash holdings. Overall, we enrich the literature on the economic consequences of board faultlines and their influence on cash holding value. We also offer companies practical suggestions for improving the supervisory mechanism of their board of directors.     

考虑吸收能力的区域创新多维溢出效应

合理利用区域创新的空间溢出效应和价值链溢出效应，有助于区域创新发展与创新效率提升，而对区域创新溢出效应的利用程度则受其吸收能力影响。将创新过程分为知识创新阶段和产品创新阶段，利用Network Slacks-based Measure模型计算全国内地30个省域两阶段创新效率，将吸收能力引入空间溢出效应和价值链溢出效应对创新效率影响的研究中，并构建空间计量模型，检验吸收能力对知识创新效率和产品创新效率的影响。结果发现，空间溢出效应在部分年份显著，省域间没有形成稳定的空间关联关系；空间溢出效应显著时，提升吸收能力对知识创新效率和产品创新效率均有促进作用；价值链溢出效应不显著或者存在负向影响，创新过程两阶段相对独立，此时提高吸收能力对知识创新效率和产品创新效率提高没有显著作用，甚至具有负向影响。     

基于过程管理视角的开放式创新关系治理研究

开放式创新集价值创造与价值获取于一体，对于促进合作研发与创新成果转化具有积极作用。但是，创新主体间目标分歧、利益冲突等关系治理问题影响创新绩效与商业化成败，已成为制约开放式创新实践的主要障碍。基于“知识搜索→知识整合→商业化”的过程管理视角，考察了开放式创新关系治理问题的表现与产生机理，发现解决关系治理问题的关键是维护价值创造与价值获取间动态均衡，提出了以信任及关系规范为主体的关系治理机制理论框架，并从合作关系的内在规则与外在行为两个方面论证了关系治理机制的作用效果。     

Experiencing forest products – An innovation trend by rural entrepreneurs

There is increasing emphasis on innovation as a driver of continued prosperity in the rural economy. Globalisation poses challenges to rural areas given technological advances and intensified competition in agricultural markets, ageing rural populations and expansion of urban areas. However, in recent years, the conception of rural areas has shifted from places of production to places of consumption. In line with an increasing urban demand for consumption of products and services close to nature within the rural landscape, we observe the emergence of experiential offers based around non-wood forest products (NWFP) where the consumer is closely connected to the harvesting and use of the products. In this paper, we examine how such intersecting demands have created new forms of market for NWFP, by analysing in-depth four innovative examples in Austria and the United Kingdom. Semi-structured interviews were conducted with the managers of these businesses, and cases were analysed through application of both the experience economy and the innovation systems approach. We found that all four businesses were on the one hand derived from traditional, regional cultural skills and values and, on the other hand, directly connected to new consumers’ demands. The apparent success of these emerging business models lies in the accretion of new social values onto traditional products. Thus creative approaches blending offers designed to enhance cosumers’ experiences into traditional sectors, such as forestry, would have potential in the future. However, our results indicate that there is a lack of institutional support for the development of such businesses in both countries. Better suited innovation policies and support structures would be important for mainstreaming or encouraging the development of similar businesses, innovations and knowledge.